Posts by Mike Knight
Musk’s Brain Chips Ready For Humans
Neuralink, Elon Musk’s brain-machine interface device company has been given the green light from the US Food and Drug Administration (FDA) to begin a clinical study with humans as subjects. What Is Neuralink? Neuralink is a neurotechnology company co-founded by Elon Musk in 2016. The company aims to develop high-bandwidth brain-machine interfaces (BMIs) with the…
Read MoreMSP : Using The Ego Trap
Capitalising on Ego Traps: Some Potential Persuasion for Managed IT Services Some recent research by Dolinski, Grzyb & Kulesza explores a new social influence technique called the “egotistic trap”. I personally call it the “Emperors New Clothes Trap” and here you’ll see why. Here are the main points : First of all – the Concept:…
Read MoreFor A Few Bits More
On June 8th, 1978, a technological milestone was born, significantly shaping the future of computing because this was the day that marked the introduction of the Intel 8086, Intel’s inaugural 16-bit microprocessor. In the world of computing and microprocessors, the term “bit” signifies the basic units of data a processor can process simultaneously. Transitioning from…
Read MoreNPS : Essential Insights For MSPs
he Net Promoter Score (NPS) is a widely recognized tool used by businesses to gauge customer loyalty and predict growth. It’s a simple metric, based on one question: “On a scale of 0-10, how likely are you to recommend our company/product/service to a friend or colleague?” Respondents are categorized as Promoters (9-10), Passives (7-8), or…
Read MoreMaintaining KPIs For a Healthy MSP
Successfully operating a Managed Service Provider business requires keen attention to detail. Amid the bustle of daily tasks, from addressing client requests to charting new projects, financial performance can easily get sidetracked. To stay on top of business efficiency, implementation of key performance indicators (KPIs) is paramount. These KPIs compile various operational and financial metrics,…
Read MoreThought About Apprentices For Your MSP?
In the rapidly evolving world of IT and digital services, finding skilled and dedicated employees is a constant challenge. For MSPs in the UK, one solution to this challenge lies in apprenticeships. Hiring apprentices can bring numerous benefits to your MSP, particularly in a market where skilled work is in short supply. Adaptable Workforce Apprenticeships…
Read MoreBest Practices for MSPs in Talent Recruitment
As a Managed Service Provider, the success of your operations largely depends on the skills and expertise of your team. Therefore, hiring the right talent is crucial for your long-term growth and success. Here are some best practices and key points for MSP owners to consider when recruiting talent: Clearly Define Roles and Responsibilities: It’s…
Read MoreThe Power of Cyber Insurance For MSP Growth
In the hyperconnected digital landscape, security threats are an ever-present concern for businesses of all sizes. MSPs are increasingly being called upon to not only manage and optimise their clients’ IT systems but also to fortify them against an expanding range of cyber threats. A unique way MSPs can elevate their competitive advantage in this…
Read MoreCalming Clients’ Confusion
Managed Service Providers (MSPs) play a vital role in the IT ecosystem by streamlining operations and managing complexities for their clients. One area where MSPs significantly add value is in vendor management, which can often be a daunting task for businesses. Vendor Diversity A myriad of IT services and products are required to run a…
Read MoreMSPs: Competitive Advantage
Leverage Distributor Relationships… Managed Service Providers are increasingly turning to cloud distributors as strategic partners to create competitive advantages in the rapidly evolving IT marketplace. A cloud distributor is more than just a transactional intermediary; it can be a valuable ally for MSPs, offering unique advantages that can help MSPs stand out from the crowd.…
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