Digital Markets Act Could Protect Whistleblowers

The EU’s adoption of a proposal on the Digital Markets Act (DMA) on Tuesday not only offers the potential to help tackle the market dominance of big tech businesses but could also protect whistleblowers. What Is The Digital Markets Act? Currently at the proposal stage, the Digital Markets Act (DMA) from the European Commission is…

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One-Third Of UK Employees Being Remotely Monitored By The Boss

A Prospect trade union poll has revealed that 32 per cent of UK workers are being remotely monitored and tracked by employers. Big Rise The poll also shows a rise in the number of employees under remote surveillance that’s up from a quarter (24 per cent) from just 6 months ago in April. This includes…

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“Your Call Is Important To Us”

In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though…

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Massive Rise In HTTPS Attacks

The latest “ThreatLabz: The State of Encrypted Attacks,” 2021 report has shown a 300 per cent increase in online attackers using HTTPS to cloak their activities and blend in with other traffic. HTTPS HTTPS, the encrypted version of the Hypertext Transfer Protocol (HTTP), enables secure communication over a computer network, using Transport Layer Security (formerly,…

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