Rampant Referrals For MSPs – Part 7

Okay, so as a quick recap, last time we looked at how referrals can be sabotaged in terms of personality issues. Specifically, we looked at : – Underestimating the Importance of Soft Skills– Lack of Personal Connection– Lack of ProfessionalismAnd then we looked at the personality traits to foster, namely empathy, trustworthiness, enthusiasm, and likeability. I also included some…

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A Big Stink About Ink

After trying to dismiss a lawsuit from HP customers angry at a firmware update (meaning that their HP printers wouldn’t work with third-party ink cartridges), we look at how HP is answering the arguments within the antitrust ink cartridge lawsuit and what the implications could be for customers. The Lawsuit Back in January, printing premier…

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Stop Your Data Being Used To Train AI

In this insight, we look at the process of AI training, the potential pitfalls of misused data, and what measures can be taken to protect your personal and business data from being used to train AI.  Data – For AI Training  AI training, at its core, involves feeding large datasets to algorithms, thereby enabling them…

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FM Market Dominance Concerns

Following an initial report on AI Foundation Models (FMs) last year, the Competition and Markets Authority (CMA) has expressed “real concerns” about it and is investigating the dominance of a small number of big tech firms at the centre of the FM market.  Foundation Models  Foundation models (FMs) are AI systems / large-scale machine learning…

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Oxford’s Secure Quantum Computing Breakthrough

Researchers at Oxford University’s UK Quantum Computing and Simulation Hub claim to have made what could be an important breakthrough in quantum computing security.  The Issue  As things stand, if businesses want to use cloud-based quantum computing services, they face privacy and security issues when trying to do so over a network, similar to the…

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Used iPhone Components To Be Allowed For iPhone Repairs

Apple has announced that beginning in the autumn with select iPhone models, customers and independent repair providers will be able to utilise used Apple components in the repair process.  Continue reading … …Free MSP Standard Access Required Thank you for reading MSP Marketplace Create your FREE account or login to continue reading Login Username or…

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Why Sugarcane’s Genome Mapping Matters

Following a decade of research, it’s thought that the recent decoding of the complex genome of sugarcane could pave the way for advanced breeding techniques, more agricultural sustainability, and perhaps for developing a cost-effective and sustainable aviation fuel.  What Happened?  Scientists from The University of Queensland, Australia’s national science agency CSIRO, and Sugar Research Australia (SRA)…

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Rampant Referrals For MSPs – Part 6

RecapAs a quick recap from last time, you’ll remember that the subject was all about motivation and how motivation (both internally for staff and externally for clients and suppliers) can be likened to a force to make things happen. I used the analogy of Newton’s 3 laws of motion to outline how people (instead of…

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Tesla Robotaxi In August

Following a fall in Tesla EV sales and profits, Tesla boss Elon Musk has announced that he’ll be unveiling a ‘Robotaxi’ on August 8 this year.  May Swap Lower Cost EV For Robotaxi  Reports initially indicated that Mr Musk’s Tesla company would be abandoning its plans to build a lower-cost EV (the Model 2) in favour…

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Could ‘Digital Mindfulness’ Reduce Your Tech Stress?

In this insight, we look at what ‘digital mindfulness’ is, how it could help you and your business, and what challenges there are to introducing it.  The ‘Digital Stress’ Problem  Although the digital age has revolutionised work in terms of levels of productivity and connectivity, it has come at a cost. A significant challenge emerging…

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