Video Calls

Microsoft’s announcement that it will sell its chat and video app Teams separately from its Office product globally is likely to cause considerable headaches for IT departments and managed service providers. Why Unbundle?  Teams is to be unbundled and sold separately globally (it’s been unbundled in the EU since last October) in response to an…

Business interaction by video calls such as webinars and online meetings and interviews and support-calls has skyrocketed in recent years, in no small part due to the pandemic. This has fundamentally shifted how society expects to interact with a business and, in addition, it has also set up a new set of challenges to be…