Posts Tagged ‘Free MSP Content’

ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution. Autonomous Workforce and EmployeeWorks The claim forms part of California-based US enterprise software company ServiceNow’s…

A coding error inside Microsoft 365 Copilot briefly allowed the AI tool to read and summarise emails that businesses had explicitly marked as confidential. A Safeguard That Didn’t Hold In January, Microsoft detected an issue inside the “Work” tab of Microsoft 365 Copilot Chat. The problem, tracked internally as CW1226324, meant Copilot could process emails…

Cyber insurance has grown into a multi-billion-dollar global market, yet when a serious breach occurs, the real story often lies in the small print, the exclusions, and the security controls that should have been in place long before the policy was signed. Once Just An Add-On Cyber insurance was once treated as a niche add-on…

The world’s biggest hard drive manufacturers have already allocated all the units they will produce this year after hyperscale AI and cloud operators secured the bulk of available capacity. AI Infrastructure Buys Up The Year Western Digital and Seagate have both confirmed that their nearline hard drive production for calendar year 2026 is effectively spoken…

The UK government is moving to force tech platforms to remove non-consensual intimate images within 48 hours of being flagged or face fines of up to 10 percent of global turnover. The 48 Hour Rule On 19 February 2026, ministers confirmed an amendment to the Crime and Policing Bill that will place a strict 48…

Microsoft has published peer-reviewed research demonstrating that data can be written into ordinary borosilicate glass and preserved for more than 10,000 years, positioning its ‘Project Silica’ work as a potential long-term archival storage platform for the cloud era. The Challenge This development addresses a persistent challenge for hyperscale cloud providers and large enterprises, i.e., how…

Ring’s latest AI-powered tool, designed to help find lost dogs and monitor wildfires, has prompted a backlash over how far neighbourhood camera networks should go. Search Party Expanded Ring, owned by Amazon, has just expanded its new Search Party feature across the United States, allowing its outdoor cameras to automatically scan for missing dogs reported…

New research suggests that generative AI adoption may actually intensify work patterns and increase burnout risk rather than reduce workload. Research (Inside A Live Company) For several years, generative artificial intelligence has been promoted as a way to reduce administrative burden and free professionals to focus on higher value tasks. Tools based on large language…

Google has expanded its Search removal tools to make it easier for users to request the deletion of sensitive personal information and non-consensual explicit images from search results. Announced on Safer Internet Day The update, announced to coincide with Safer Internet Day, strengthens Google’s existing “Results about you” system and introduces a simpler process for…

Openreach has warned that more than half a million UK business lines remain on legacy copper infrastructure and will face steep price rises as the Public Switched Telephone Network approaches its January 2027 switch-off. A Century Old Network Reaches Its End The Public Switched Telephone Network, known as the PSTN, has carried most UK phone…