Posts Tagged ‘Free MSP Content’
Google Deleting Millions Of Users’ Incognito Data
As part of a deal to resolve a class action lawsuit in the US dating back to 2020, Google has said it will delete the incognito mode search data of millions of users. What Lawsuit? In June 2020 in the US, three Californians named Chasom Brown, Christopher Castillo, and Monique Trujill (along with William Byatt…
Read MoreA Dozen Handy Google Maps Tricks
With Google Maps now one of the most popular mapping services globally, used by millions of people every day, plus having new features regularly being added, here we look at a dozen top Google Maps (Android) tricks to help you on your way. Driving Since Google Maps can be extremely useful in the car, the…
Read MoreWait For It …The OpenAI Voice Cloning Tool
OpenAI has announced the preview of its (two years in the making) ‘Voice Engine’ voice cloning tool, although there’s no firm release date yet. What Can It Do? OpenAI says Voice Engine uses “text input and a single 15-second audio sample to generate natural-sounding speech that closely resembles the original speaker.” OpenAI says this “small model” with a…
Read MoreAmazon Fined Over “Dark Patterns”
Amazon’s (Luxembourg-based) Polish e-commerce site, Amazon.pl (Amazon EU SARL) has been fined by Poland’s competition and consumer protection watchdog following customer complaints that their orders were being mysteriously cancelled. Massive Fine Following an investigation about the complaints, the President of Poland’s UOKiK consumer protection watchdog found Amazon EU SARL guilty of infringement of collective consumer…
Read MoreiPhone Users Targeted With Password Reset Scam
It’s been reported that some iPhone users have recently been targeted with an MFA bombing / multi-factor fatigue phishing attack. Continue reading … …Free MSP Standard Access Required Thank you for reading MSP Marketplace Create your FREE account or login to continue reading Login Username or E-mail Password Remember Me Forgot Password Register…
Read More600% Data-Centre Electricity Increase In a Decade
In a speech shared on LinkedIn, National Grid Chief Executive, John Pettigrew, highlighted how demand for electricity from commercial data centres will increase six-fold, within just ten years. Double The Demand On The Grid By 2050 Comparing today’s problem of grid network constraint to that of the 1950s, Mr Pettigrew identified the key challenges of…
Read MoreRampant Referrals For MSPs – Part 5
Motivation-Sabotage If you’ll recall, last time we finished looking at some reasons why some MSPs limit their referral flow in terms of sabotaging their service. To recap, we looked at – Overconfidence in Unique Selling Propositions (USPs)– Overvaluing Product Over Service– Assuming One-Size-Fits-All– Believing Low Price Equals High Value– Overreliance on Technology:– Misjudging the Impact…
Read MoreRampant Referrals For MSPs – Part 4
Rampant Referrals for MSPs : Self-Sabotage (Part B) Okay, so as a quick recap from last time, we started looking at ways that MSPs can reduce their referral-flow as a result of reduced client-service satisfaction, as a result of service-sabotage. This started off with a quick appreciation that we all have lots of biases and…
Read More‘AI Washing’ – Crackdown
The US investment regulator, the Securities and Exchange Commission (SEC), has dished out penalties totalling $400,000 to two investment companies who made misleading claims about how they used AI, a practice dubbed ‘AI Washing’. What Is AI Washing? The term ‘AI washing’ (as used by the investment regulator in this case) refers to the practice of…
Read MoreWhat Is Customer Journey Mapping Software?
In this tech insight, we look at what customer journey mapping is, its benefits, the challenges of using it, and also we look at some of the popular customer journey mapping software solutions available. What Is Customer Journey Mapping? Customer journey mapping refers to a strategic process (that’s used by marketers) to visualise and understand…
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