Posts by Mike Knight
Maintaining KPIs For a Healthy MSP
Successfully operating a Managed Service Provider business requires keen attention to detail. Amid the bustle of daily tasks, from addressing client requests to charting new projects, financial performance can easily get sidetracked. To stay on top of business efficiency, implementation of key performance indicators (KPIs) is paramount. These KPIs compile various operational and financial metrics,…
Read MoreThought About Apprentices For Your MSP?
In the rapidly evolving world of IT and digital services, finding skilled and dedicated employees is a constant challenge. For MSPs in the UK, one solution to this challenge lies in apprenticeships. Hiring apprentices can bring numerous benefits to your MSP, particularly in a market where skilled work is in short supply. Adaptable Workforce Apprenticeships…
Read MoreBest Practices for MSPs in Talent Recruitment
As a Managed Service Provider, the success of your operations largely depends on the skills and expertise of your team. Therefore, hiring the right talent is crucial for your long-term growth and success. Here are some best practices and key points for MSP owners to consider when recruiting talent: Clearly Define Roles and Responsibilities: It’s…
Read MoreThe Power of Cyber Insurance For MSP Growth
In the hyperconnected digital landscape, security threats are an ever-present concern for businesses of all sizes. MSPs are increasingly being called upon to not only manage and optimise their clients’ IT systems but also to fortify them against an expanding range of cyber threats. A unique way MSPs can elevate their competitive advantage in this…
Read MoreCalming Clients’ Confusion
Managed Service Providers (MSPs) play a vital role in the IT ecosystem by streamlining operations and managing complexities for their clients. One area where MSPs significantly add value is in vendor management, which can often be a daunting task for businesses. Vendor Diversity A myriad of IT services and products are required to run a…
Read MoreMSPs: Competitive Advantage
Leverage Distributor Relationships… Managed Service Providers are increasingly turning to cloud distributors as strategic partners to create competitive advantages in the rapidly evolving IT marketplace. A cloud distributor is more than just a transactional intermediary; it can be a valuable ally for MSPs, offering unique advantages that can help MSPs stand out from the crowd.…
Read MoreCyber Insurance Costs HOW MUCH ???
Five crucial reasons a cyber insurance policy justifies the financial outlay: 1 – Cyber risk is a business’s most significant liability.In our digital era, businesses are dependent on digital assets instead of physical ones, making them susceptible to cyber threats, often ranking as the top risk for most companies. Given the frequency of cyber events…
Read MoreM&A Outlook
Opportunities and Challenges for Managed Service Providers in 2023 Despite facing a series of geopolitical disturbances, the global mergers and acquisitions (M&A) landscape is expected to remain resilient in Q2 2023, according to Intralinks’ Deal Flow Predictor. Specifically, M&A activity is forecasted to be steady compared to Q1 2023 and show considerable growth when contrasted to Q2…
Read MoreWhy MSPs should integrate ESG Into Their M&A Strategy?
What is ESG? ESG stands for Environmental, Social, and Governance. It’s a set of standards for a company’s operations that socially conscious investors use to screen potential investments. Environmental criteria consider how a company performs as a steward of the natural environment. It includes factors such as a company’s energy use, waste, pollution, natural resource…
Read MoreYour MSP Sale And ‘Earnouts’
In a deal structure known as a “earnout,” a portion of the acquisition price of a firm is postponed and dependent on its future performance. Earnouts can provide a number of advantages to both buyers and sellers, including the chance to spread out the final purchase price over time and pay less up front. To get at a deal…
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