Posts by Mike Knight
Rampant Referrals for MSPs – Part 10
As a quick recap, last time we looked at the product matrix : – What you do sell– What you could/should sell– Outlining where the Gaps are on the Matrix– Reviewing increasing Sales – Increasing Value x Volume– Increase prices of items within the basket– Increasing the average size of existing items within the basket…
Read MoreMicrosoft’s $10 Billion Renewable Energy Deal Fuels AI & Cloud
Microsoft has agreed to back $10bn in renewable electricity projects by Brookfield Asset Management to help it meet clean-energy commitments and provide its data-centres with the extra energy requirements of cloud and AI. Global Framework Agreement The deal, which is a five-year agreement called the “global framework agreement” (“the agreement”) is a commitment by Microsoft, working in…
Read MoreNew UK Law To Eradicate Weak Passwords
Here we look at the new UK cybersecurity law that will ban device manufacturers from having weak, easily guessable default passwords, thereby providing extra protection against hacking and cyber-attacks. The Problem With 99 per cent of UK adults owning at least one smart device and UK households owning an average of nine connected devices, but…
Read MoreMillions Defy WhatsApp Bans
In a recent BBC World Service interview, Head of WhatsApp, Will Cathcart, claimed that tens of millions of people in countries where WhatsApp has been banned continue to use it. Where Is WhatsApp Banned And Why? WhatsApp is banned Iran and North Korea, has been blocked at times in Syria, Senegal, and Guinea, and recently…
Read MoreApostrophes Dropped From Street Signs
North Yorkshire council has said it’s having to drop apostrophes from its street signs to avoid problems with its computer database! Must Meet BS7666 The reason given for North Yorkshire council for dropping the apostrophes (e.g. in its street name signs), is that including apostrophes can affect geographical databases and that when street names and addresses…
Read MoreApple’s $110 Billion US Stock BuyBack Is Biggest Ever
Apple Inc’s Board has just approved a $110 Billion Stock buyback which will be the biggest buyback in US history. Apple is already responsible for the top six of the 10 largest share-repurchase announcements ever made in the US, and this announcement beats its own previous record for the largest buyback value from 2018 when…
Read MoreDesigner-Material Absorbs Carbon Faster Than Trees
Scientists at Edinburgh’s Heriot-Watt University have published details of the discovery of a new material that can absorb carbon faster than trees, giving hope to efforts to tackle the climate crisis. Can Absorb The Most Potent Greenhouse Gasses Detailed in a paper published in the journal ‘Nature Synthesis,’ the scientists report how the new porous…
Read MoreRampant Referrals Part 9 – Communication Sabotage (Subsection D)
As a quick recap from last time, we looked at the ‘why’ of the question-qualifiers Why, What, Who, How and When and Where : Neglecting to Ask for Referrals due to lack of a process Ignoring Non-verbal Customer Feedback Not Requesting Feedback Or Handling Bad Feedback Poorly Little or Inconsistent Communications Lack of Differentiation Lack…
Read MoreRealtime Deepfake Dating Scams
Here we look at how scammers are now reportedly using face-swapping technology to change their appearance in real-time to conduct video-based romance scams. Yahoo Boys Recently, tech news site ‘Wired’ featured a story about romance scammers dubbed ‘Yahoo Boys,’ a slang term for a Nigeria-based collective of scammers who are now using deepfakes and real-time…
Read MoreDon’t Try Hiding Money in Crypto
The Home Office has announced that in an attempt to tackle the issue of drug dealers, fraudsters and terrorists using crypto to hide and raise money, it’s giving new powers to the police. Over £1 Billion In Illegal Crypto Transactions With over £1 billion in illegal crypto transactions taking place in the UK each year, the…
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