What MSPs Should Know About the Dunning Kruger Effect

There’s a psychological phenomenon known as the ‘Dunning-Kruger Effect’. This cognitive bias (discovered by social psychologists David Dunning and Justin Kruger at Cornell University in 1999) is a paradox where people with low ability at a task overestimate their ability, while experts tend to underestimate theirs. That’s not to say this effect comes as a…

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Using The Ego Trap

Capitalising on Ego Traps: Some Potential Persuasion for Managed IT Services Some recent research by Dolinski, Grzyb & Kulesza explores a new social influence technique called the “egotistic trap”. I personally call it the “Emperors New Clothes Trap” and here you’ll see why. Here are the main points : Continue reading … …Free MSP Standard…

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ChatGPT Inside Vehicles Opens Possibilities

Following the news that Volkswagen (VW) is to add ChatGPT to the IDA voice assistant in its cars and SUVs, we look at what this could mean for the direction of technology for cars.   Adding ChatGPT  At the current CET in Las Vegas, VW announced that starting in Europe in the second quarter of…

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‘Public Domain’ – What Does It Mean?

With January 1 being ‘Public Domain Day’, we look at what ‘public domain’ actually means in relation to works of literature, music, art, and science.  Public Domain Day  New Year’s Day each year is called ‘Public Domain Day’ because it’s the day that the copyright protection on a wide range of creative works such as…

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AI Key Added To Microsoft Keyboards

In the first change to Microsoft keyboards in 30 years, an AI key is to be added to Microsoft Windows 11 PC keyboards from February.  Copilot Key  In a move that Microsoft says will make “2024 the year of the AI PC” and to mark a “shift toward a more personal and intelligent computing future where AI will…

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UK ‘Passportless’ eGates

A recent Times report highlighted how Phil Douglas, director-general of the UK Border Force, aims to replace the UK’s physical passport-based entry system with an upgraded, frictionless, facial recognition-based e-Gates system.  Current eGates System  The current eGates system that most UK travellers have experienced involves the use of facial recognition alongside a passport and automated…

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Apple Pays After Throttling iPhones Settlement

Following a US case dating back to 2017 which led to Apple admitting that it has deliberately slowed down some older models of iPhones (throttling), a settlement for compensation payments to affected iPhone owners has been reached.  Continue reading … …Free MSP Standard Access Required Thank you for reading MSP Marketplace Create your FREE account…

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Map Shows UK Areas Under Water By 2050

An online map from non-profit climate science organisation ‘Climate Central’ shows which areas of the UK could be underwater due to climate change by 2050.  Sea Level Rise  As highlighted in a 2021 report by Benjamin H Strauss et al, if a high emissions scenario raised global temperatures by 4 ∘C warming, this could produce…

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NY Times Sues OpenAI And Microsoft Over Alleged Copyright

It’s been reported that The New York Times has sued OpenAI and Microsoft, alleging that they used millions of its articles without permission to help train chatbots.  The First  It’s understood that the New York Times (NYT) is the first major US media organisation to sue ChatGPT’s creator OpenAI, plus tech giant Microsoft (which is…

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What Does Incognito Mode Actually Do?

Following news that Google may need to pay $5 billion over tracking millions of people who thought they were browsing privately through incognito mode, we look at what incognito mode actually does.  Incognito Mode  Different browsers have different names for ‘private browsing mode’ including ‘InPrivate browsing’ (Edge), ‘Private’ for Firefox (Mozilla) and Safari, and ‘Incognito’…

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