Harnessing The Zeigarnik Effect For Managed Service Providers

The Zeigarnik Effect is a psychological principle stating that people remember unfinished or interrupted tasks better than completed ones. This effect is named after its discoverer and you'll find out more about that story in just a moment.

For managed service providers (MSPs), understanding and applying the Zeigarnik Effect can bring significant benefits to their business performance and profitability. Here’s how: