Italy Probes Microsoft 365 AI Price Rise

Italy's competition authority has opened an investigation into Microsoft over the way it introduced a higher-priced Microsoft 365 subscription that includes its AI tools Copilot and Designer, raising wider questions about how software companies should bundle artificial intelligence into products that millions of people already use.

What’s Happened?

The Italian Competition Authority (Autorità Garante della Concorrenza e del Mercato, or AGCM) announced on 26 June that it had launched an investigation into Microsoft Ireland Operations Ltd. and Microsoft S.r.l.