5.0Top Rated Service 2026verified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Google is reshaping Gmail around its Gemini AI models, introducing a personalised AI Inbox, natural-language AI Overviews in email search, and a wider rollout of writing and summarisation tools designed to help users manage rising email volumes more efficiently.
To Help Manage Information Overload
Google says more than 3 billion people now rely on its email service every day, and the company says the way people use email has changed fundamentally since Gmail launched in 2004. In a blog post published on 8 January 2026, Google argued that the challenge today is no longer sending or receiving messages, but managing information overload and turning large volumes of email into clear actions and answers.
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