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Why Use Outsourced IT Support?

Harnessing The Zeigarnik Effect For Managed Service Providers

The Zeigarnik Effect is a psychological principle stating that people remember unfinished or interrupted tasks better than…

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How Can MSPs Use AI In Their Marketing …

The Chartered Institute of Marketing (CIM) recently wrote an interesting article about AI in marketing, which is…

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Tech Insight : What Are SPF, DKIM, And DMARC Records?

MSP : Using The Ego Trap

Capitalising on Ego Traps: Some Potential Persuasion for Managed IT Services Some recent research by Dolinski, Grzyb…

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Email : Terminating Trackers

The Law of Pragnanz for MSPs

The Law of Prägnanz originates from the field of Gestalt psychology, which began in early 20th-century Germany….

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Considering Refurbished Mobiles?

Leveraging The ‘Endowment Effect’ For MSPs

The endowment effect, a concept rooted in behavioural economics and coined by the eminent Richard Thaler, is…

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Featured Article : What's All The Fuss About ChatGPT?

The Mere Exposure Effect For Managed Service Providers

The mere exposure effect is a psychological phenomenon whereby individuals develop a preference for stimuli that they…

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