Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution.
Autonomous Workforce and EmployeeWorks
The claim forms part of California-based US enterprise software company ServiceNowā€™s early 2026 launch of Autonomous Workforce and EmployeeWorks, two products designed to move AI from answering questions to completing work.
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