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“Your Call Is Important To Us”
In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems…
New Lease of Life For Microsoft Paperclip ‘Clippy’
Following a vote of likes via Twitter and Instagram, Microsoft says it will be bringing back ‘Clippy’…
Children Called “Alexa” Getting Bullied
It has been reported that children called ‘Alexa’ are being bullied because they share the same name…
Why Food Delivery App Orders Can Cost Up To 44 Percent More
An investigation by consumer champion ‘Which?’ has revealed that food ordered via delivery apps such as Deliveroo,…
Hybrid Working Could See Half of UK Businesses Cut Office Space
A recent PricewaterhouseCoopers (PwC) survey has found that half of UK businesses expect to reduce the size…
Tech Insight – Business Intelligence
In this article we look at ‘business intelligence’, how it can be obtained, and why it’s important….
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