You'll already feel the urgency and know that it’s incumbent upon you to help your clients above and beyond the call of duty right now as these are trying times for almost everyone in business at the moment. People will remember how you treat them now.
A retention strategy (rather than a recruitment strategy) needs to be the foremost of your thinking now as your clients will be stressed/worried and need to be reassured that you’re there for them so maintaining regular communications is key t...
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