The ‘Illusion of Transparency’ – A Note For MSPs

The 'Illusion of Transparency' refers to a cognitive bias where individuals overestimate the extent to which their internal thoughts, feelings, or emotions are apparent to others. Essentially, people mistakenly believe that their inner states are more transparent or easily perceivable to others than they actually are.

This means that they may believe that their nervousness, confidence, or emotional state is evident to everyone else, when in reality, other people may well have no awareness of their internal feelings.