AI Agents Failing (40% Cancellations Predicted)

New research has found that 70 per cent of AI agents struggle to complete standard office tasks successfully, while Gartner warns that over 40 per cent of current agentic AI projects will be scrapped by the end of 2027.

What Are ‘AI Agents’ And Why Are They Struggling?

AI agents are software systems that use large language models (LLMs), like ChatGPT or Claude, in combination with tools and applications to carry out goal-driven tasks without constant human input. Unlike chatbots or virtual assistants that only provide responses, agentic AI is designed to take actions, such as navigating software, interacting with web content, or managing emails, based on natural language instructions.