How Marks & Spencer Was Brought To A Standstill

In this Tech Insight, we look at how a major ransomware attack on M&S could happen, who was behind it, how it caused such widespread disruption, and what it means for the company, its customers, and the wider UK retail sector.

What Happened and When?

To help understand how the cyber attack on Marks & Spencer unfolded, here’s a timeline of events from early disruption to the continuing impact on customers, stores, and services: